Shipping policy

At Zoolala, we’re committed to delivering high-quality, pure cotton kids' clothing right to your doorstep with care and efficiency.

Order Processing Time
All orders are processed within 1–2 business days (excluding Sundays and public holidays).
Once your order is confirmed, you’ll receive an order confirmation email.

Shipping Timeline
Delivery Time: 5–7 business days from the date of dispatch
Shipping Days: Monday to Saturday. 

Delivery timelines may vary slightly based on your location and courier service availability.

Shipping Charges
Free shipping on all prepaid orders above ₹3000
A flat shipping fee of ₹150 applies to orders below ₹3000.

Order Tracking
Once your order is dispatched, you will receive a tracking link via SMS or email so you can monitor your delivery in real-time.

Delivery Partners
We work with trusted courier services to ensure your order reaches you safely and on time.In case of any delay due to unforeseen circumstances (weather, strikes, etc.), we will keep you informed.

Important Notes
Please ensure that the shipping address and contact number provided are accurate.
In case of a failed delivery due to incorrect details, the order will be returned to us and re-shipping charges may apply.
We currently ship only within India.
For any shipping-related questions, feel free to contact us at  zoolala819@gmail.com or +91 6238289780
Thank you for choosing Zoolala – soft, safe, and stylish clothing for your little stars.